Terms & Conditions

Free Samples With All Orders
  • Two complimentary samples will be added to cart automatically.
  • Complimentary samples will be allocated at random and are non-exchangeable.
  • We reserve the right to change the sample choice depending on availability.
  • Complimentary samples may not be available during peak promotional periods.
Birthday Offer
  • To redeem the birthday offer, promotion code must be applied at checkout.
  • Minimum cart spend may apply.
  • Offer is valid for 14 days from receiving the email. Code is one time use per customer only.
  • No rainchecks are available for items out of stock.
  • Offer cannot be used in conjunction with any other promotion.
  • Promotion cannot be applied to previous orders.
Join Biology & Receive 10% Off Your First Order
  • To redeem 10% off your first purchase, promotion code from email must be applied at checkout.
  • Minimum spend may apply.
  • Offer is valid for 14 days from receiving the email.
  • Offer may exclude duos and packs, travel packs and essential packs.
  • Offer only available to new customers.
  • Offer cannot be used in conjunction with any other promotion, include birthday discount.
  • We are not able to retro apply this offer to orders that have already been placed.
Boxing Week Sales - 30% Off Sitewide
  • 30% off Boxing Week Sales is valid from December 22nd, 9AM to December 28th, 11:59 PM AEST.
  • The discount will be automatically applied at checkout.
  • Please note: product duos, packs, bundles, and gift sets are excluded from this offer.
  • The promotion applies to eligible items only and cannot be used in conjunction with any other discounts, promotional codes, or offers unless otherwise specified.
  • This promotion is available while supplies last. No rain checks will be provided. We reserve the right to modify or withdraw this offer at any time without prior notice.
  • Our warehouse will be closed from 24th December to 4th January, reopening on 5th January.
  • No orders will be dispatched during this period. Orders received over the closure will be processed once we reopen.
  • Please note: It may take up to 10 business days to dispatch orders after reopening.
  • Additional delays may occur with delivery times after dispatch.