Terms & Conditions

Free Samples With All Orders
  • Two complimentary samples will be added to cart automatically.
  • Complimentary samples will be allocated at random and are non-exchangeable.
  • We reserve the right to change the sample choice depending on availability.
  • Complimentary samples may not be available during peak promotional periods.
Birthday Offer
  • To redeem the birthday offer, promotion code must be applied at checkout.
  • Minimum cart spend may apply.
  • Offer is valid for 14 days from receiving the email. Code is one time use per customer only.
  • No rainchecks are available for items out of stock.
  • Offer cannot be used in conjunction with any other promotion.
  • Promotion cannot be applied to previous orders.
Join Biology & Receive 10% Off Your First Order
  • To redeem 10% off your first purchase, promotion code from email must be applied at checkout.
  • Minimum spend may apply.
  • Offer is valid for 14 days from receiving the email.
  • Offer may exclude duos and packs, travel packs and essential packs.
  • Offer only available to new customers.
  • Offer cannot be used in conjunction with any other promotion, include birthday discount.
  • We are not able to retro apply this offer to orders that have already been placed.
Black Friday - 30% Off Sitewide + Spend $85 for a free No.304 Body Lotion
  • 30% off Black Friday Sale and Spend $85 for a free No.304 Body Lotion is valid from November 10th, 9AM to November 30th, 11:59 PM AEST.
  • The discount will be automatically applied at checkout.
  • Please note: product duos, packs, bundles, and gift sets are excluded from this offer.
  • The minimum spend of $85 must be met to receive a free No.304 Body Lotion
  • The promotion applies to eligible items only and cannot be used in conjunction with any other discounts, promotional codes, or offers unless otherwise specified.
  • This promotion is available while supplies last. No rain checks will be provided. We reserve the right to modify or withdraw this offer at any time without prior notice.
  • We aim to dispatch all orders within 7–10 business days. Please note, deliveries may experience additional delays after dispatch due to the high volume of orders during Black Friday and the end-of-year holiday period.